Terms and Conditions

Last updated: 15 May 2025

Welcome to Devyani Home Furnishing (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website [your domain here] (the “Site”), including any purchases made through it. By accessing or using our Site, you agree to be legally bound by these Terms.


1. General Information

  • Our Site offers home furnishing products such as curtains, cushion covers, bolsters, bedcovers, quilts, and customised items.
  • You must be at least 18 years old or have legal guardian consent to use the Site.
  • By placing an order, you confirm you have the legal capacity to enter into contracts.


2. Orders and Acceptance

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order, including but not limited to: errors in pricing or product descriptions, product unavailability, or suspected fraudulent orders.
  • Receipt of an order confirmation email does not constitute acceptance; acceptance occurs when we dispatch the goods.
  • We may contact you to verify order details or resolve issues.


3. Pricing and Payment

  • Prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • Prices are subject to change without notice.
  • Payment is due in full at the time of order through authorized payment gateways.
  • We do not store your payment information; payments are securely processed by third-party providers.
  • You agree to provide accurate, current, and complete payment information.


4. Shipping and Delivery

  • Deliveries are within India only.
  • Estimated delivery times are approximate and not guaranteed.
  • We are not liable for delays caused by third parties, including courier services, customs, or events beyond our control.
  • Risk passes to you upon delivery to the carrier.
  • Ensure delivery address accuracy; incorrect addresses may cause delays or loss, for which we are not responsible.


5. Customised Products

  • Custom or personalised orders are made specifically as per your instructions.
  • Due to their nature, customised products are non-refundable and non-exchangeable except for defects or damage on delivery.
  • Please verify all customisation details before submitting orders.
  • We reserve the right to reject custom orders that violate laws or our policies.


6. Returns, Refunds, and Cancellations

  • Returns/exchanges for standard products are accepted within 7 days of delivery if unused, in original packaging, and in resalable condition.
  • Contact devyanihomefurnishing@gmail.com to initiate a return.
  • Customised products are not returnable or refundable unless defective or damaged.
  • Refunds are processed after inspection of returned items.
  • Shipping fees are non-refundable unless return is due to our error.
  • Orders cannot be cancelled after dispatch.
  • Returns not meeting criteria may be rejected.


7. Intellectual Property

  • All content on the Site—text, images, logos, graphics—is owned or licensed by us.
  • No content may be copied, reproduced, modified, or used without express written consent.
  • Unauthorized use of intellectual property may result in legal action.


8. User Conduct

  • You agree not to use the Site unlawfully or maliciously.
  • You shall not upload harmful code or interfere with Site operations.
  • We reserve the right to suspend or terminate access for violations.


9. Disclaimer of Warranties

  • Products and the Site are provided “as is,” without warranties.
  • We disclaim all implied warranties, including fitness for a particular purpose or non-infringement.
  • We do not guarantee uninterrupted or error-free Site access.


10. Limitation of Liability

  • To the fullest extent permitted by law, Devyani Home Furnishing, its officers, employees, agents, and affiliates shall not be liable for any:
    • Direct, indirect, incidental, consequential, special, punitive, or exemplary damages.
    • Loss of profits, revenue, data, or goodwill.
    • Business interruption or loss caused by your use or inability to use the Site or purchase our products.
    • Damages arising from unauthorized access to or alteration of your transmissions or data.
    • Any damages resulting from mistakes, errors, omissions, interruptions, defects, delays, or failures in Site operation or products.
  • Our maximum aggregate liability under these Terms shall not exceed the total amount you paid us for the product or service giving rise to the claim.
  • Some jurisdictions do not allow limitation of liability for certain damages; if applicable, these limitations may not apply to you.


11. Force Majeure

  • We shall not be liable or responsible for failure or delay in performance of any obligations caused by events beyond our reasonable control, including but not limited to:
    • Acts of God (earthquakes, floods, hurricanes)
    • War, terrorism, civil unrest, riots
    • Government actions, regulations, or restrictions
    • Strikes, labor disputes, or supplier failures
    • Power outages, internet failures, or technical malfunctions
    • Pandemic or other public health emergencies
  • In such cases, we may suspend performance or extend deadlines without liability.


12. Indemnification

You agree to indemnify, defend, and hold harmless Devyani Home Furnishing, its affiliates, directors, officers, employees, and agents from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your breach or violation of these Terms.
  • Your violation of any law or the rights of a third party.
  • Your misuse of the Site or products.
  • Any content you submit or transmit through the Site.


13. Governing Law and Disputes

  • These Terms shall be governed by and construed in accordance with the laws of India.
  • Any disputes, claims, or controversies arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
  • You and we hereby consent to such jurisdiction and waive any objections to venue.
  • Before pursuing legal action, both parties agree to attempt informal resolution through good faith negotiation.


14. Changes to Terms

  • We reserve the right to modify, update, or replace these Terms at any time without prior notice.
  • Revised Terms will be posted on this page with an updated “Last updated” date.
  • Continued use of the Site after changes constitutes acceptance of the updated Terms.


15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.


16. Entire Agreement

These Terms, along with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Devyani Home Furnishing regarding your use of the Site and supersede all prior agreements or communications.


17. Contact Us

For questions about these Terms, please email us at: devyanihomefurnishing@gmail.com